1.When your order payment is confirmed, delivery will be made within 6-10 working days to process your order for delivery, you could choose FedEx or DHL.
2.Our shipping port is in China, it’s best and convenient.
3.For some of our sensitive items, if you need special request, should you contact our service team for further information.
4.Our package is carefully made to meet the requirements of logistics company, no spy items are mentioned.
FedEx Logistics Remarks:
Destination Tariff: To be paid by the recipient. If the recipient of the destination refuses to pay the Customs duty, the sender shall unconditionally pay the customs duty and related fees incurred at the destination. The customs duty prepayment and refusal handling fee and calculation method: 2% of the tax, with a minimum fee of USD 25 per ticket.
Product restrictions: Important reminder: Do not accept, knives, counterfeit, charged, liquid, powder, paste, tea, food, flammable and explosive, and other prohibited items. If any violation is found, concealment will result in a fine of USD 500-5000 per ticket. Non refundable shipping fees , Non dispute resolution.
Overweight and excess cargo: (For shipments with a single weight greater than 90KG, including) (or with a single declared value exceeding USD 700), a separate declaration for bulk cargo must be made at USD 25 per shipment (if the single declared value exceeds USD 5000, an additional fee of USD 10 per shipment is required).
FBA goods: Tariff prepayment is required. If tariffs are incurred, actual sales will be reported. Goods that incur tariffs at the destination will be paid by the sender, and a customs prepayment processing fee of USD 25 per shipment will be charged. For private addresses in other countries that require customs prepayment of USD 25 per shipment, a deposit of three times the shipping cost will be charged.
Irregular packaging: The packaging is made of metal, plastic, cloth straps, wood, wooden boxes, aviation boxes, woven bags and cardboard boxes. Cylindrical, drum, drum or no cardboard box packaging requires an additional USD 30 per ticket * fuel.
Remote Surcharge in the United States: The United States is divided into A-level area with USD 3.5 per ticket, B-level area with USD 30 per ticket or USD 0.55 per KG, and C-level area with USD 35 per ticket or USD 0.75 per KG, whichever is higher. For remote areas above, additional fuel for the week is required. Remote bills are valid within one year of notification.
Remote surcharges for other countries: minimum USD 30 /ticket+fuel fee of the current month. If exceeding, USD 0.55 /KG+fuel fee of the current month. Weekend delivery fee USD 15+fuel fee/ticket. Weekend delivery fee is valid for 6 months, and remote bills are valid upon notification within one year.
Change of address handling fee: USD20 per ticket+fuel for the current month. After the package arrives at the destination, the recipient requests to change the delivery address, and the address change fee incurred will be borne by the sender. The specific bill of the courier company shall prevail.
Residential Delivery Surcharge: Starting from January 1, 2018, (A) FedEx will charge a minimum private residential fee of USD25 per ticket for all shipments to the United States, Canada, Puerto Rico, and Mexico, regardless of whether they are residential or not.
Transportation compensation standard: The company is not responsible for the breakage of fragile goods. If the goods are lost, broken, or other operational accidents occur, resulting in the recipient being unable to receive the goods normally, the compensation shall be subject to federal or our company’s compensation, but the maximum amount shall not exceed USD 100 per shipment, and the documents shall be priced at USD 10 per shipment. Goods exceeding USD 100 will be compensated according to the above standards regardless of their commercial utility or special value to the sender. Our company does not bear any joint and several losses caused by the loss, damage or delay of the package. If the customer has additional requirements, they can purchase cargo insurance on their own; Our company does not assume any responsibility or cost for international express due to flight delays or cabin issues, and the official flight shall prevail.
DHL Logistics Remarks:
Remote fee areas: An additional fee for remote areas is required, and the fee standard is subject to the DHL website announcement. Remote fee collection standard: The minimum consumption is USD 35 * fuel, and if it exceeds the minimum consumption, USD 0.75/kg * fuel (for information on whether your goods are destined for remote areas, please check on the DHL website).
Counterfeit and Prohibited Goods: Our company does not accept counterfeit products, prohibited goods, and battery goods. Once discovered, they will be detained.
Extra long and overweight freight: If the length of any one side of a single piece exceeds 118CM (including 118CM), an extra extra extra fee of USD 70 /piece * fuel will be charged. If the weight of a single piece exceeds 69KG (including 69KG), an extra extra fee of USD135 /piece * fuel will be charged; Both will not be charged cumulatively. If the package is too long and overweight, the larger amount will be charged. If DHL charges us for the extra long and overweight after the shipment is exported, we will charge the recipient for this additional fee.
Customs declaration fee: If the declared value exceeds USD 120, the customs declaration fee must be charged. The calculation standard is: declared value * 0.06%, and the minimum fee is USD 5. If the longest edge exceeds 250CM, a separate surcharge will be charged by China Port. Please consult our customer service personnel for details.
Customs duty: The shipping fee does not include invoice duty and destination duty. If the recipient refuses to pay the duty or the sender directly changes the payment of the duty locally, our company will issue a bill to supplement the payment without prior notice and it will be valid for six months. Additionally, if we need to apply for tariff prepayment, our company can only try to make changes and cannot guarantee the success of the application. In addition, the prepaid handling fee for the change from customs duty to payment is 2% of the amount collected by the customs, with a minimum of USD 35 per shipment; The final interpretation right belongs to our company.
Compensation method: We do not accept any form of compensation, please be careful when customers receive the goods. If there are additional requirements, please purchase insurance yourself. Our company will not compensate for any delay in delivery caused by DHL warehouse arrangement and port vehicle control.
Weekend delivery surcharge: USD 50 per ticket * fuel.
Address correction surcharge: USD15 per ticket * fuel.
Residential Address Delivery Surcharge (New): Residential addresses include private residences and non-public office spaces, with a fee standard starting from USD 5 per ticket. If the recipient cannot be contacted, the delivery is unsuccessful, or the recipient is unable to clear customs due to various reasons, all expenses incurred in return, destruction, etc. shall be borne by the customer, and the fee validity period is 6 months.